After powering it up again and testing the mouse action I find that it works fine in some windows but is still somewhat erratic in others.By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them.When dragging the scroll bar up or down, the pointer jumps back to its original position.
Listed in Devices and Printers are 2 entries of the same transceiver, both show The device is working properly. Could the mouse be defect or perhaps it is setup wrongly Ive noticed that problems occur when I move the wheel with my finger directly above it, but seem to disappear with my finger more to the right. I have used the same setup before, but when it became damaged I bought the one I have now. Maybe this explains the two entries of the same Keyboard-Mouse setup. Since you dont have access to another computer to perform such test, lets assume the mouse is the problem. In that case, I can first suggest you to set up the mouse again. Microsoft 2.4Ghz Transceiver V8.0 Replacement Install The MouseYou will need to uninstall the mouse program from the computer so that it breaks the communication. After the restart, install the mouse program using the installation disc. There is no installation disc, you just load the batteries and plug the transceiver into an USB port. I will do this tomorrow, but can you tell me how to uninstall the mouse program or both programs, since there are two listedRegards Frank Weber. It will then list all installed programs. Look for a program that corresponds for your mouse. It could be called Microsoft Transceiver or something else, so check all programs on the list. Once you have found the right one, right-click it and select Uninstall. If I uninstall both these items will I be able to restart the computer since I now will have no mouse. Microsoft 2.4Ghz Transceiver V8.0 Replacement Drivers And ThenOnce you do that, you will lose the control, so I suggest uninstalling the keyboard first, and then use the mouse to restart the computer.After the restart, uninstall the mouse drivers and then use the keyboard to restart the computer. Windows 7 should automatically re-install both the keyboard and the mouse drivers after the restart. Make sure to have your computer connected to the Internet so that it can use Windows Update if needed. The two keyboard entries in Device Manager have re-appeared, but in Programs and Features one of them has changed from Microsoft 2.4 GHz Transceiver to Windows Wireless Transceiver. I have not yet uninstalled the mouse, should I do this now The performance seems to be slightly better.Regards Frank. In case you experience problems, you can then uninstall the mouse from Device Manager and Windows Wireless Transceiver from Control Panel. I was not able to restart with Windows Logo, so I had to push the power button to turn off the computer.
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